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Journey4

About Us

Journey4 – We deliver customer-driven growth.

Journey4 is a management consultancy company that specialises in the Rail sector. We were formed in 2002 and our focus is on delivering customer-driven growth and transformation. We recognise that every client is different. We bring experience gained from having been there ourselves. We engage with all key stakeholders in understanding the need for change and we develop the strategy that will deliver growth.

Our unique growth and transformation framework, known as the 4 Es, guides and defines the delivery of our services and underpins our operating philosophy.

Our services are organised across 4 key areas centred on the customer:

  • Customer – meeting customer expectations
  • Strategy – aligning strategy with customer needs
  • People – engaging and energising people
  • Performance – delivering sustainable growth

We help your business achieve its potential, meet its customers’ expectations, and gain an advantage over your competitors. We will engage and motivate your people and implement effective change to develop long term profitable growth in your organisation.

Our services are tailored to your business requirements. Whether it is driving growth or transformation, our expert consultants deliver integrated programmes to improve customer, people and supplier engagement and achieve powerful results. We deploy a wide range of skills and experience to tailor solutions that meet your business situation.

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About Journey4

We deliver customer driven growth. Our services are organised across 4 key areas:

Customer – meeting customer expectations

Strategy – aligning strategy with customer needs

People – engaging and energising people

Performance – delivering sustainable growth

We help your business achieve its potential, meet its customers’ expectations, and gain an advantage over your competitors. We will engage and motivate your people and implement effective change to develop long term profitable growth in your organisation.

We believe that people are the greatest asset in any service business and that gaining their commitment and empowering them to improve and innovate is the key to business performance and growth.

We therefore place a lot of emphasis on employee engagement and involvement throughout the change process, working with the business at all levels of the organisation, rather than doing change to the business. We help leaders involve and communicate with their colleagues and develop them, individually and collectively, to become more effective.

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Clients

  • Abellio Company Logo

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