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Company overview
With 44 offices in 29 countries and a global network of over six million experts, Arthur D. Little shares knowledge, ideas, and transformative insights with its travel and transport clients. As the sector undergoes dramatic changes – like digitalisation and growing customer demand – it helps these organisations to prepare and respond, putting them on the fast track to success.
Arthur D. Little’s travel and transport practice is made up of skilled consultants – who, in partnership with its global network, bring industry knowledge and cutting-edge new thinking to the table. This, in turn, enables clients to overcome challenges, identify new opportunities, and optimise their performance.
Helping rail clients to move ahead
Arthur D. Little helps rail organisations to manage the complexities associated with change and innovation. Its areas of expertise include:
Future of mobility
Serving both public and private sector clients, Arthur D. Little’s Future of Urban Mobility (FUM) lab works to shape extended-mobility ecosystems.
Strategy and business plans
In a rapidly evolving market, Arthur D. Little can help organisations to design and roll out a strategy that reflects new opportunities.
Tendering strategy and support
The firm’s team can support the planning and delivery of large tenders, working with service operators or private traffic.
Branded customer experience
Focusing on three key areas – customer relations, core services, and value-added services – Arthur D. Little’s team helps organisations to enhance customer experience, creating ‘fans’.
System-level improvement
The firm’s consultants can support collaborative improvement plans, ensuring that performance is optimised and delivering benefits for all stakeholders.
Capital projects and asset management
Creating and implementing cost-effective asset management strategies that ensure assets perform consistently.
Value-based risk management
Introducing value-based risk management (VBRM) that helps organisations to respond to risk and change effectively.
Strategic competence management
The firm helps clients to address skill requirements and guarantee optimal resource availability.
Safety management effectiveness
Arthur D. Little helps organisations to improve their assurance and safety management capabilities, inspiring confidence in customers.
Value IT
Helping organisations to make IT an asset with effective masterplans.
Next generation organisation
The firm works with clients to optimise their set-ups, making structures leaner, and meeting industry requirements and customer needs.
Procurement excellence
Creating a robust and reliable asset base.
Case study: bid strategy and management
Taking a programme management role, Arthur D. Little helped a top rail operator to win a 200Meur per-year concession in Stockholm, Sweden.
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