Netcall PLC

Netcall enables businesses to lower costs and improve the customer experience with collaborative CX. As a top provider of intelligent automation and customer engagement solutions, it brings together IT and customer-facing talent, facilitating collaboration.

These solutions are increasing scalability, eliminating friction, and speeding-up delivery for more than 600 organisations in the transport, local government, financial services, insurance, and healthcare industries.

Netcall was incorporated in 1984, and has grown steadily. Agile and well-respected, it can now support organisations of any size.

• 9 out of 10 customers would recommend Netcall PLC.
• Over 5,000 community users share tech and ideas, creating first-class services.

In the rail, utilities, and construction industries, Netcall PLC helps clients to:

• Transform field and on site operations.
• Tap into the power of data.
• Reinvigorate legacy systems.
• Deliver outstanding customer experiences.

Its digital platform, Liberty, allows organisations to stay in touch with their teams, assets, and customers.

Solutions:

• Low-code app development.
• Omnichannel contact centre.
• Robotic process automation.
• AI and intelligent automation.

• EMR.
• UK Power Networks.
• Network Certification Body.
• Network Rail.
• NWG living Water.